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Q How can distributors or OEMs start cooperation with Elecdurauto?
A You can contact our sales team for model verification and quotation. We offer stable supply, regional exclusivity options, and co-branding support for long-term partners. Elecdurauto currently serves distributors across Asia, Europe, and the Americas.
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Q How do you handle packaging and export logistics?
A We use heavy-duty export packaging with moisture protection and labeling by part number or customer branding. Consolidated shipments, palletized loading, and documentation for customs clearance are all included.
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Q What warranty and after-sales support do you provide?
A All water-cooled alternators come with a 18-month warranty covering manufacturing defects. Our technical support team offers installation guidance, troubleshooting, and performance evaluation for partners worldwide.
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Q How does Elecdurauto ensure consistent quality?
A Each alternator undergoes 100% functional testing before shipment — covering current output, heat endurance, and insulation resistance. Batch traceability and in-house endurance testing guarantee long-term reliability for global distributors.
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Q What is the minimum order quantity (MOQ) and lead time?
A Typical MOQ starts from 10–20 units per model. Standard production lead time is 25–35 days, depending on order size. For repeat customers, we offer stock support and faster turnaround.
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Q Can I request custom designs or specifications?
A Yes. We support OEM and ODM customization — including voltage, mounting configuration, and connector types — for engine manufacturers, fleet maintenance networks, and equipment builders.
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Q What are the main performance benefits?
A Water-cooled alternators provide up to 25% better heat dissipation and 15% lower fuel consumption compared with air-cooled units. They deliver consistent charging even under high electrical loads, making them ideal for 24/7 duty cycles.
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Q Do your alternators meet OEM or OE quality standards?
A Absolutely. Elecdurauto is an OEM-grade manufacturer certified to IATF16949 and ISO9001. Every alternator is tested for output stability, vibration resistance, and durability to meet or exceed OE-equivalent standards.
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Q Are these alternators suitable for my equipment?
A Yes. Our 40SI and 55SI water-cooled alternators are designed to replace or integrate with most heavy-duty, marine, and industrial engines. We provide full cross-reference lists and dimension drawings to verify exact compatibility before shipping.
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Q What makes Elecdurauto water-cooled alternators different from regular ones?
A Elecdurauto alternators use an advanced liquid-cooling system that keeps internal temperatures below 80°C, even during continuous operation. This ensures more stable voltage output, longer component life, and higher reliability than traditional air-cooled models.